Vice President of Operations - Remote

Overview

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.

We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.

In Short

• Own full P&L responsibility for FieldConnect, ensuring ARR growth, gross margin improvement, and EBITDA target achievement.
• Lead the execution of business strategy with a disciplined focus on both revenue generation and cost efficiency.
• Direct product and engineering teams to build and deliver roadmap aligned with customer and market requirements.
• Collaborate with the Division Sales Director to drive go-to-market execution and new customer acquisition.
• Define and evolve product strategy, target market segments, and differentiated value proposition.
• Develop and implement retention strategies by analyzing customer data, identifying risks, and engaging at key moments in the customer lifecycle.
• Identify and scale professional services opportunities that increase customer value and revenue per account.
• Build operational processes and team structure to support growth and improve cross-functional effectiveness.
• Forecast revenue and expenses with consistency to improve planning accuracy and enable proactive investment.
• Use KPI tracking and benchmarking to monitor performance and guide business improvement initiatives.

Requirements

• 8+ years of leadership experience in SaaS, including full P&L ownership (preferably $3M+ in revenue).
• Experience leading cross-functional teams including Product, Engineering, Sales, and Customer Success.
• Proven success executing GTM strategies and product roadmaps in a B2B SaaS environment.
• Demonstrated ability to scale SaaS operations and improve performance using data-driven decision-making.
• Experience managing business forecasting, financial modeling, and budget performance.
• Familiarity with matrixed or portfolio structures and collaborating with centralized support functions.
• Track record of delivering measurable improvements in revenue, customer retention, or profitability.

Benefits

• Comprehensive Health Coverage: Coverage begins on your first day of employment.
• 401K Plan with matching contributions.
• Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.
• 12 weeks paid parental leave for all employees.
• Remote Work Support: Monthly stipend for phone and internet.
• Generous Holiday Schedule.