Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams—all through our single seamless platform.

Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support.

Today, more than 25,000 businesses use Intercom’s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

Join us to help define and lead the AI revolution for customer service.

In Short

Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.

Requirements

Proven success: 8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.
AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.
Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.
Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development.