Senior System Support Specialist - Linux/PACS - Remote

Overview

The Senior System Support Specialist - Linux/PACS is a critical part of our Healthcare IT team, specializing in Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), and other medical imaging solutions.

In Short

• Provide technical support and troubleshooting for Radiology IT systems.
• Work with radiologists, technologists, and IT staff to optimize workflows.
• Analyze and resolve technical issues efficiently.
• Support DICOM, HL7, and other healthcare interoperability standards.
• Document troubleshooting activities and maintain case records.
• Participate in an on-call rotation for support outside normal hours.
• Handle sensitive patient data in compliance with privacy regulations.
• Collaborate with team members on complex issues.
• Assist in disaster recovery planning for radiology IT environments.
• Adhere to quality and regulatory compliance standards.

Requirements

• Bachelor’s degree in computer engineering or a related field.
• 3+ years of experience in Healthcare IT, preferably in radiology systems support.
• Working knowledge of Linux architecture.
• Experience in scripting or automation (PowerShell, Bash, Python).
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills with technical and clinical personnel.
• Experience with ticketing systems such as ServiceNow.
• Understanding of medical informatics architecture.
• Experience with PostgreSQL.
• Understanding of cybersecurity best practices and HIPAA compliance.

Benefits

• Competitive salary range from $61,000 to $82,000 CAD/year.
• Comprehensive medical, financial, and retirement benefits.
• Opportunities for professional development and certifications.
• Flexible working hours and remote work options.
• Supportive team environment focused on improving patient outcomes.