Regional Vice President, Customer Success - Remote

Overview

The Regional Vice President, Customer Success will be responsible for leading and coordinating the implementation of new contracts, perform data mapping, data integrations, and analytical program development to support operational success in value-based care delivery, and expansion.

In Short

• Analyze each customer’s system designs and architecture, evaluating engineering and business needs.
• Lead functional and technical requirement gathering and translating technical and user requirements into systems designs.
• Liaise with customers to identify customized frameworks and KPIs.
• Lead the strategy and design of system frameworks to improve and customize our product.
• Perform feasibility and operational assessments to conform external data systems to internal requirements.
• Lead user acceptance and testing strategy, maintenance, and monitoring.
• Perform extensive data analysis and data mapping to develop customized solutions.
• This position requires travel to company office in India 2 times per year.
• This position allows for telecommuting.

Requirements

• Five (5) years of experience as a Consultant, Systems Analyst, Systems Engineer, or related occupation.
• Must have experience with: PL/SQL, Stored procedures, VB Macros, Power BI, Tableau, Java/J2EE technologies.
• U.S. Bachelor’s degree or foreign equivalent in CE, EE, IS, or directly related field.

Benefits

• Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies.
• Rewards & Recognition: Unlock your potential and be rewarded generously.
• Insurance Benefits: We offer medical, dental, and vision benefits.