Regional Vice President, Customer Success - Remote

Overview

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $85M from leading investors including Goldman Sachs, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

In Short

• Oversee and drive launch of new clients including executive account management.
• Identify key client contacts to build a network and drive adoption.
• Address client or supplier support or technical issues.
• Perform data analytics and monitor KPIs to drive usage and revenue growth.
• Conduct Business Reviews with Clients.
• Provide projections per client and measure progress.
• Identify and execute on new business and client expansion opportunities.
• Create policies to optimize customer experience.
• Develop infrastructure to support scaling the business.
• Support sales as needed.

Requirements

• Relevant experience in Procurement or Procurement transformation.
• Experience with large Fortune 500 companies.
• Fantastic interpersonal leadership and influencing skills.
• Highly organized and an excellent communicator.
• Self-motivated and innovative in growing business.
• Fluency in French is preferred.

Benefits

• Unlimited PTO and a flexible working environment.
• Competitive compensation and benefits package.
• Home Office Setup.
• Company-wide team outings.