Subscription Account Manager - Spanish Bilingual - Remote

Overview

As a Subscription Account Manager, you'll be instrumental in driving growth for our largest customers by ensuring the success and satisfaction of their subscription services.

In Short

• Manage the subscription renewal process for key clients.
• Identify and pursue upsell opportunities.
• Collaborate with the sales team to maximize revenue.
• Build and nurture strong relationships with key stakeholders.
• Serve as the primary point of contact for customer inquiries.
• Monitor and assess the health of customer accounts.
• Work closely with Key Account Managers and Customer Success Managers.
• Engage with internal teams to drive customer retention.
• Participate in the entire B2B sales cycle.

Requirements

• Proven experience in B2B subscription sales or account management.
• Strong track record of achieving high renewal rates.
• Excellent relationship-building and communication skills.
• Data-driven approach to decision-making.
• Experience with CRM systems.
• Ability to work collaboratively in a team environment.
• Service-oriented professional with a consultative approach.
• Proactive problem-solver focused on customer satisfaction.

Benefits

• Flexible working patterns.
• Great community with social events.
• Opportunity to volunteer with charity match funding.
• Career development with training and mentoring.
• Unlimited paid time off (PTO).
• Competitive benefits including 401k match.
• Strong wellbeing support.
• Global recognition programs.
• Collaboration with international teams.