Account Manager - Remote

Overview

As an Account Manager at Inflect, you will be the linchpin of our customer engagements, executing and managing the full customer lifecycle to ensure seamless coordination and execution of digital infrastructure deals.

In Short

• Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
• Coordinate with internal resources to achieve engagement objectives.
• Participate in customer meetings, ensuring all parties have necessary information.
• Provide regular updates to stakeholders on open leads and deals.
• Manage stakeholder time and technical resources effectively.
• Identify and surface potential engagement risks.
• Ensure deliverables meet quality standards and client expectations.
• Maintain documentation in Salesforce and provide status reports.
• Engage with stakeholders to ensure alignment and collaboration.
• Proactively reach out to customers regarding renewals and new projects.

Requirements

• Exceptional organizational skills.
• Effective email communication skills.
• Able to coordinate and collaborate with internal resources.
• Ability to manage multiple priorities in dynamic environments.
• Experience with Salesforce documentation.
• Strong relationship-building skills.
• Proactive risk identification and management.
• Experience in digital infrastructure sales is a plus.

Benefits

• 100% remote work environment.
• Unlimited PTO.
• Fully covered health insurance options.
• Dental and Vision insurance available.
• Option grants begin vesting after year 1.