Manager, Strategic Planning and Operations - APJ - Remote

Overview

As the Manager of Strategic Planning & Operations for APJ at impact.com, you’ll play a central role in turning strategy into action across one of our fastest-growing regions. This is a high-impact, cross-functional role that combines Salesforce expertise, data-driven decision-making, and operational excellence to support our revenue and customer success teams.

In Short

• Lead the design and delivery of strategic initiatives in APJ, including OKR development, resource planning, and performance monitoring.
• Own and optimize our Salesforce Sales Cloud instance, building automation, workflows, and scalable reporting for sales and customer success teams.
• Identify and drive process improvements across Revenue Operations, focusing on efficiency, visibility, and data integrity.
• Collaborate cross-functionally with Ops, Sales, Finance, and HR to ensure accurate pipeline management, reporting, and forecasting.
• Develop TAM analysis and present financial and strategic insights to regional leadership during QBRs and other planning cycles.
• Monitor lead flow, pipeline health, and quota attainment to ensure strong alignment between marketing, sales, and revenue goals.

Requirements

• 5+ years of experience in strategic planning, revenue operations, or sales operations, ideally in SaaS or Fintech.
• Strong experience with Salesforce Sales Cloud, including workflow design, automation, and reporting.
• Data Science skills desired.
• A collaborative, solutions-oriented approach to working with cross-functional stakeholders across time zones.
• Ability to work independently and manage multiple priorities in a fast-paced, remote-first environment.

Benefits

• Responsible PTO policy - take the time off that you need.
• Flexible remote working policy.
• Training & Development - Free Coursera Subscription and PXA partnerships learning.
• Restricted Stock Units - 3-year vesting schedule pending Board approval.
• Internet Allowance.
• Gym reimbursements.
• Technology stipend.
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage.
• Health Insurance.
• Parental leave policy.
• Free in office lunches several days per week.