Customer Success Manager - Digital Marketing - Remote

Overview

As a Customer Success Manager at impact.com, you will play a crucial role in driving customer satisfaction and success in the digital marketing space, leveraging your expertise to build relationships and deliver exceptional service.

In Short

• Provide strategic advice and consultation to advertisers.
• Represent the Impact.com brand at events.
• Deliver exceptional customer experiences.
• Manage and grow a portfolio of customers.
• Build relationships with top partners.
• Recruit new partners in the local market.
• Achieve client expectations and satisfaction.
• Develop campaign strategies and performance reviews.
• Manage budget and KPI performance.
• Continuously seek new opportunities for clients.

Requirements

• 4+ years of experience in Sales, Marketing, or Customer Success.
• Fluency in Swedish and English.
• Familiarity with Office and Google apps.
• Ability to work independently and take initiative.
• Experience in SaaS and performance marketing is a plus.
• Strong communication and relationship-building skills.
• Track record of achieving growth targets.
• Ability to collaborate across teams.
• Willingness to travel if needed.
• Experience in performance, partner, or affiliate marketing is a plus.

Benefits

• Collaborative and supportive atmosphere in the Stockholm office.
• Opportunities for professional growth and career advancement.
• A culture built on trust and initiative.
• A lively team environment that celebrates community.