Client Success Coach (CSM) - Remote

Overview

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.

In Short

• This is a remote, full-time position.
• You must be available during 8AM–5PM EST, Monday to Friday.
• On average, you’ll work up to 8 hours per day.
• Some days will require a little more effort of up to 9+ hours.
• Rotating Saturday coverage (1x/month for 4–5 hours).
• You must currently live in North America, Europe, or South Africa.
• Fluent, accent-neutral English is required.
• Clear communication is non-negotiable.
• Join a faith-driven, fast-paced company.
• Help people turn their knowledge into income through coaching and consulting.

Requirements

• Experience in client success or customer support.
• Strong mentorship and coaching skills.
• Excellent communication skills.
• Ability to thrive in a high-performance environment.
• Passion for helping others succeed.
• Availability to work flexible hours as needed.
• Proficiency in online communication tools.
• Must be based in North America, Europe, or South Africa.
• Reliable internet connection for remote work.
• Commitment to the company’s mission and values.

Benefits

• Work remotely from anywhere in North America, Europe, or South Africa.
• Opportunity to make a real difference in people's lives.
• Be part of a fast-growing, mission-driven company.
• Flexible working hours.
• Supportive team environment.
• Access to coaching and training resources.
• Potential for career growth and development.
• Engaging and positive company culture.
• Work with a recognized online business coach.
• Opportunity to contribute to a world-class education platform.