Remote Otter LogoRemoteOtter

Senior Client Success Coach - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.

In Short

  • Full-time remote position
  • Available during 8AM–5PM EST, Monday to Friday
  • Average work hours: 6–8 hours per day
  • Some days may require up to 9+ hours of work
  • Rotating Saturday coverage once a month for 4–5 hours
  • Must live in North America, Europe, or South Africa
  • Fluent, accent-neutral English is required
  • Clear communication is essential
  • Focus on helping clients succeed in their coaching businesses
  • Join a faith-driven and service-oriented team

Requirements

  • Experience in client success or coaching
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Passion for mentorship and helping others
  • Available for rotating Saturday shifts
  • Must reside in specified regions
  • Commitment to the company's mission and values
  • Proficient in online communication tools
  • Ability to adapt to different client needs
  • Strong organizational skills

Benefits

  • Work from home flexibility
  • Opportunity to make a difference in clients' lives
  • Join a supportive and motivated team
  • Access to professional development resources
  • Engagement with a growing online community
  • Potential for career advancement
  • Flexible work hours
  • Dynamic and fast-paced work environment
  • Supportive company culture
  • Involvement in innovative coaching strategies
Impact Clients logo

Impact Clients

Impact Clients is an online education company founded by Richard Yu, dedicated to empowering individuals to launch successful coaching businesses that create meaningful change in their lives and the lives of others. With a strong presence on platforms like YouTube and Instagram, the company is committed to providing a faith-driven, high-performance environment focused on mentorship and service. Their mission is to build a world-class education platform that helps people monetize their knowledge through coaching and consulting.

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