Client Success Manager - Fully Remote

Overview

The Client Success Manager will be responsible for onboarding new clients, running coaching calls, and managing client relationships in a fully remote position.

In Short

• Revenue-share position with earnings tied to performance.
• Onboard new clients with energy and clarity.
• Conduct daily 1:1 coaching calls on Zoom.
• Host weekly group coaching sessions.
• Manage renewal and upgrade conversations.
• Handle difficult conversations professionally.
• Engage clients daily across various platforms.
• Create training materials to enhance client experience.
• Report daily across communication tools and spreadsheets.

Requirements

• Strong communication skills.
• Experience in sales or client management.
• Ability to engage and motivate clients.
• Detail-oriented with reporting skills.
• Comfortable using Zoom and CRM tools.
• Entrepreneurial mindset and high energy.
• Ability to manage difficult conversations.
• Experience in coaching or training is a plus.

Benefits

• Flexible work environment.
• Opportunity to earn based on performance.
• Be part of a high-performance team.
• Chance to grow alongside a scaling company.
• Work with a world-class education platform.