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Client Success Manager - Remote

Posted 17 hours ago
Sales / Business
Full Time
Worldwide

Overview

As a Client Success Manager at Modern Health, you will own employer relationships from launch through contract renewal across APAC, partnering with Fortune 500 companies to drive product adoption and engagement.

In Short

  • Manage a portfolio of Enterprise Accounts.
  • Build relationships with HR Executives and consultants.
  • Conduct regular global account meetings.
  • Champion engagement with mental wellness programs.
  • Leverage tools like Salesforce and Gainsight.
  • Drive measurable engagement and revenue outcomes.
  • Collaborate with cross-functional teams.
  • Provide local implementation support.
  • Utilize data for strategic decision making.
  • Fluency in English required; additional languages a plus.

Requirements

  • 8+ years managing client relationships in B2B tech.
  • Proven success in managing a book of business.
  • Strong analytical skills and problem-solving abilities.
  • Experience in employer benefits and healthcare is a plus.
  • Ability to build trusted relationships with clients.
  • Engaging presentation skills for high-visibility projects.

Benefits

  • Medical / Dental / Vision / Disability / Life Insurance.
  • Generous Time Off and Company-wide Collective Pause Days.
  • Professional Development Stipend.
  • 401k and Financial Planning Benefit.
  • Annual Wellness Stipend.
  • New Hire Stipend for work-from-home setup costs.

M.H

Modern Health

Modern Health is a pioneering mental health benefits platform designed for employers, offering a comprehensive global solution that provides employees with access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being. The company aims to empower individuals to manage their mental health proactively and effectively, ensuring they receive the right care at the right time. Backed by notable investors and recognized for its rapid growth, Modern Health is the fastest female-founded company in the U.S. to achieve Unicorn status. With a strong emphasis on a culture of empathy, accountability, and innovation, Modern Health fosters a supportive and diverse remote workforce dedicated to destigmatizing mental health care and enhancing employee well-being.

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