Healthcare Customer Service Representative II - Remote

Overview

This position involves taking member services calls related to policy management, benefits, and claims inquiries, providing exceptional customer service to clients and members.

In Short

• Join as a Healthcare Customer Service Rep II.
• Handle member services calls regarding policy management.
• Provide information on benefits and claims inquiries.
• Requires understanding of healthcare claims and terminology.
• Full-time, 100% remote position.
• Schedule: Monday - Friday, varying hours.
• Pay: $17.00 - $19.00 per hour based on experience.
• Paid training and comprehensive benefits offered.
• Must maintain confidentiality and adhere to policies.
• Opportunity for continuous learning in health insurance regulations.

Requirements

• High School Diploma or GED required.
• Excellent verbal communication skills.
• 2+ years experience in claims examination or customer service.
• Proven experience in healthcare-related customer service.
• Must pass a criminal background check.

Benefits

• Paid training period.
• Medical, Dental, Life, Vision, HSA, 401K.
• Paid Holidays and PTO.
• Equipment provided for remote work.