Remote Healthcare Customer Service Advocate - Provider Enrollment Specialist

Overview

The Healthcare Customer Service Advocate - Provider Enrollment is primarily responsible for coordinating, managing, and maintaining enrollment services for Providers/Practices, as well as establishing and maintaining enrollment relationships with Payers/Networks.

In Short

• Work remotely in a performance-based role.
• Coordinate and manage enrollment services for healthcare providers.
• Assist providers in preparing, processing, and submitting enrollment forms.
• Monitor accounts and manage the enrollment process.
• Ensure compliance with federal and state policies.
• Provide exceptional customer service.
• Organize and document enrollment packages.
• Train clients on enrollment application services.
• Utilize appropriate communication channels for data movement.
• Meet productivity and accuracy requirements.

Requirements

• Associate degree or equivalent experience preferred.
• At least 4 years of experience in BPO Healthcare (Voice).
• Strong knowledge of healthcare processes, including claims and credentialing.
• Excellent analytical, multitasking, and communication skills.
• Proficient in MS Office and online systems.
• Ability to work flexible shifts.
• Must be located in or near Manila (preferred).
• Can start ASAP.

Benefits

• Work remotely with a stable internet connection.
• Competitive pay plus 13th month salary.
• Comprehensive HMO coverage (medical & dental).
• Equipment provided for remote work.
• Career growth opportunities.
• Immediate hiring.