Remote Otter LogoRemoteOtter

Junior Guest Support - Remote

Posted 5 days ago
Customer Service
Full Time
Philippines
1,000 - 1,400 AUD/month

Overview

We are looking for a reliable, detail-oriented Junior Guest Support team member to help deliver smooth operations and top-notch experiences for our guests and property owners in the premium property management space.

In Short

  • Full-time, permanent remote job.
  • Work schedule: Thursday - Monday, 40 hours per week.
  • Respond to guest messages across multiple booking platforms.
  • Assist with onboarding new property owners.
  • Provide ongoing support to existing property owners.
  • Coordinate with suppliers and tradespeople for property maintenance.
  • Maintain accurate administrative records and update CRM systems.
  • Assist with social media and light marketing tasks.
  • Performance-based incentives available.
  • Exposure to tools and systems used in real-world hospitality operations.

Requirements

  • Honest, dependable, and respectful.
  • Excellent written and verbal English skills.
  • Professional tone when communicating with guests and clients.
  • Highly organized and detail-oriented.
  • Curious and eager to learn.
  • Able to take direction and initiative when needed.

Benefits

  • First-hand experience in the premium property management space.
  • Access to high-level social media training.
  • Opportunities to get involved with marketing and client engagement.
  • Performance-based incentives such as cash bonuses.
  • Potential business trip to Sydney for top performers.
Hunt St logo

Hunt St

Hunt St is a recruitment firm dedicated to connecting Australian companies with the top 5% of remote talent in the Philippines. Unlike traditional outsourcing agencies, Hunt St facilitates direct hiring, allowing candidates to work as independent contractors for their clients. The company specializes in providing fully remote roles, enabling professionals to work from the comfort of their homes. Their clients include Australian firms, such as property investment companies, that seek to enhance their teams with skilled professionals who can contribute to their growth and success.

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