Junior Support Analyst - Remote

Overview

The Junior Support Analyst at Sensedia will be responsible for supporting clients using our API services, ensuring operational support and addressing various challenges in a dynamic environment.

In Short

• 100% remote position.
• Work with a diverse and innovative culture.
• Support clients with API operations.
• Analyze API designs and assist users.
• Develop and analyze Java/JavaScript code.
• Test API flows in production.
• Debug code and develop technical content.
• Collaborate with various teams within the company.
• Participate in the second work shift.
• Ensure a good user experience with Sensedia.

Requirements

• Experience with programming languages (e.g., Java, JavaScript, Python, Go).
• Strong analytical and troubleshooting skills.
• Knowledge of API design principles and integration.
• Ability to manage tools and interpret system data.
• Familiarity with API testing tools (Postman, cURL, SoapUI).
• Experience with ticket management tools (Zendesk, Jira).
• Clear and assertive communication skills.

Benefits

• Meal and food vouchers.
• Health and dental plans.
• Life insurance.
• Well-being programs.
• Corporate university for professional development.
• Extended maternity and paternity leave.