Associate Customer Success Manager, Scaled Team (US & LATAM Accounts) - Remote

Overview

This role focuses on enhancing customer success by helping clients realize their value with HubSpot's software through trust-building and consulting.

In Short

• Passionate about customer success and experience.
• Problem-solving with curiosity and creativity.
• Embrace challenges and change.
• Commit to continuous improvement.
• Invest in relationships with customers and colleagues.
• Contribute to a positive team environment.
• Work with clients based in the US.

Requirements

• 1-3 years of experience in Customer Success Manager roles.
• Excellent problem-solving and critical thinking skills.
• Aptitude for learning software.
• Prior experience in customer service or consulting roles.
• Ability to manage multiple priorities and attention to detail.
• Strong communication skills.
• Ability to thrive in a fast-paced environment.
• Verifiable track record of meeting and exceeding goals.
• Fluency in English and Spanish.

Benefits

• Opportunity for career growth through skill development.
• Work in a positive team culture.