Director of IT Infrastructure - Remote

Overview

Honor exists to expand the world’s capacity to care. We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

In Short

• Lead the evolution of processes and tools for IT infrastructure across corporate HQ and franchises.
• Drive AI innovation and cybersecurity for thousands of users.
• Manage teams of technical project managers and system administrators.
• Define and deliver infrastructure strategy and capacity.
• Achieve HIPAA compliance standards.
• Oversee technology procurement and vendor negotiations.
• Explore innovations in emerging technology.
• Recruit, train, and manage support teams.
• Drive strategy for support team volume and response time.
• Ensure operational excellence across multiple workstreams.

Requirements

• Experience in healthcare industries complying with HIPAA.
• Strategic technology infrastructure leadership.
• Skills in program management and operational excellence.
• Customer obsession and change management experience.
• Leadership and stakeholder engagement skills.
• Procurement experience and vendor management skills.

Benefits

• Generous equity packages and 401K with employer match.
• Medical, dental, and vision coverage.
• Short and long-term disability insurance.
• Generous time off program and mental health benefits.
• Wellness program and discount program.