Senior Customer Advocacy and Community Manager - Remote

Overview

As a Senior Customer Advocacy and Community Manager at Honeycomb, you will activate our happiest customers and build an active community to give us a competitive edge in the market. This is a highly visible role with direct impact on our brand, revenue, and continued innovation.

In Short

• Design and run our advocacy engine.
• Expand our Honeycomb Champions.
• Level up the Pollinators community.
• Create new executive experiences.
• Integrate advocacy across sales and marketing.
• Own third-party proof points.
• Operationalize & report impact.

Requirements

• 7+ years leading customer advocacy, dev-tools community, or developer relations programs in high-growth B2B SaaS.
• Builder’s mindset.
• Storytelling super-powers.
• Revenue empathy.
• Community craft.
• Data & process chops.
• Executive presence.
• Passion for developer culture.

Benefits

• A stake in our success - generous equity with employee-friendly stock program.
• Unlimited PTO and paid sabbatical.
• A remote-first mindset and culture.
• Home office, co-working, and internet stipend.
• 100% employee/75% for dependents coverage for all benefits.
• Up to 16 weeks of paid parental leave.
• Annual development allowance.