Field Support Specialist - Remote

Overview

The Field Support Specialist at N2 Company acts as a liaison between the Home Office and Area Directors, providing support and guidance to enhance their skills and performance.

In Short

• Assist Area Directors in developing their skills.
• Train Area Directors in processes via phone.
• Respond to questions and concerns through phone and email.
• Work individually and within a team to solve problems.
• Answer incoming calls as needed.
• Proactively engage with Area Directors to reduce issues.
• Collaborate with the Design team for understanding processes.

Requirements

• Quick learner with a desire to grow.
• Confident in decision-making.
• Excellent communication skills.
• Knowledge of Microsoft Office and Google Workspace.
• Resourceful and adaptable.
• Ability to work under fast-paced deadlines.

Benefits

• Full health care coverage for you and your family.
• Complimentary dental coverage.
• Access to a licensed nutritionist.
• Employee Assistance Program with mental health resources.
• 401(k) plan with company match.
• Paid time off including a week-long holiday break.
• Three-week sabbatical after four years.
• Monthly remote-work reimbursement.
• Pet care insurance and discounts.
• Opportunities to contribute to social causes.