Inbound Sales Representative - Remote

Overview

We are seeking a proactive and customer-oriented Inbound Sales Representative to assist with customer inquiries and order management for our range of products, including VFDs, Pump Stations, Filters, and Cla-Valves. This role involves creating customized proposals, sending them to customers, and ensuring timely follow-ups to drive satisfaction and sales.

In Short

• Engage with customers to collect detailed information and fully understand their needs and requirements.
• Work with the pricing team to ensure accurate and competitive pricing for products and services.
• Develop comprehensive, tailored proposals that align with customer needs and specifications.
• Deliver proposals to customers promptly and follow up as required to answer questions and close sales.
• Accurately record all customer interactions, proposals, and follow-ups within the CRM system to maintain organized and up-to-date records.
• Partner with the sales and technical teams to ensure customer requirements are met efficiently and effectively.
• Assist with various administrative tasks to ensure smooth daily operations and customer satisfaction.

Requirements

• Strong communication and interpersonal skills.
• Experience in sales or customer service roles.
• Ability to work with a CRM system effectively.
• Detail-oriented with excellent organizational skills.
• Ability to work collaboratively with technical and sales teams.

Benefits

• Competitive salary and commission structure.
• Opportunities for career growth and development.
• Supportive team environment.
• Health and wellness benefits.
• Flexible working hours.