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Customer Success Executive - Remote

Posted 4 days ago
Customer Service
Full Time
FL, USA

Overview

The Customer Success Executive will ensure that clients achieve measurable outcomes through Hippocratic AI’s innovative solutions, partnering closely with healthcare staff and operational leaders.

In Short

  • Build and maintain relationships with healthcare staff and leaders.
  • Lead product implementations aligned with nursing workflows.
  • Train healthcare staff on using Hippocratic AI solutions.
  • Identify opportunities to improve workflows and outcomes.
  • Manage client relationships and communication.
  • Collaborate with internal teams to enhance user experience.
  • Establish metrics for measuring success.
  • Travel to healthcare facilities for support and training.
  • Present at conferences/webinars on AI in Nursing.

Requirements

  • 5 years of health systems experience.
  • Experience in customer success or project management.
  • Ability to build cross-organizational relationships.
  • Strong understanding of healthcare industry workflows.
  • Experience in fast-paced startup environments.
  • Strong project management skills.

Benefits

  • Innovative mission in healthcare technology.
  • Work with a world-class team of experts.
  • Opportunity to impact health outcomes globally.
  • Engage with strategic investors and leading institutions.
Hippocratic AI logo

Hippocratic AI

Hippocratic AI is a pioneering company at the forefront of healthcare technology, dedicated to leveraging artificial intelligence to enhance medical practices and improve patient outcomes. With a focus on ethical AI development, Hippocratic AI aims to create innovative solutions that empower healthcare professionals and streamline clinical processes. The company is committed to advancing the field of medicine through cutting-edge research and collaboration with industry experts, ensuring that their technologies are both effective and aligned with the highest standards of patient care.

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