Freelancer Customer Service Inbound - EU Remote

Overview

Join a dynamic team providing innovative customer service solutions. We are looking for talented freelancers to support our inbound customer service for a telecommunications partner.

In Short

• Flexible work from anywhere in the EU (excluding Germany).
• Engage with customers professionally and empathetically.
• Document interactions carefully in the CRM system.
• Handle incoming calls and ensure high service quality.
• Work 20 hours or more per week on diverse projects.
• Opportunities for personal and professional development.
• Support from an experienced team.
• Must be self-employed and have a reliable internet connection.
• German language proficiency at C1/C2 level required.
• Experience in customer service is a plus.

Requirements

• Customer service experience.
• Fluent in German (C1/C2).
• Self-employed with a proper invoicing process.
• Reliable, self-motivated, and independent.
• Access to internet and hardware.
• Residing in the EU (excluding Germany).

Benefits

• Flexible working hours tailored to your rhythm.
• Engaging tasks in a lively environment.
• Fair compensation guaranteed.
• Opportunities for professional growth.
• Team support to drive success.