Inbound Customer Service Agent - Remote

Overview

As an Inbound Customer Service Agent at GE Appliances, you will provide direct support to customers, focusing on sales and service for GE Appliances products.

In Short

• 100% Remote position with a focus on customer service.
• Work schedule: 4x10 (four days a week, ten hours a day).
• Provide product information and resolve customer inquiries.
• Participate in a 9-week paid training program.
• Base pay of $15.00/hour plus incentives.
• Benefits include medical, dental, and vision coverage from day one.
• 401(k) program with company match.
• Opportunities for career growth and development.
• Paid time off and additional perks.
• Work from home with provided equipment.

Requirements

• One year of relevant customer service or sales experience.
• Strong verbal and written communication skills.
• Ability to navigate multiple systems and applications.
• Excellent attention to detail and problem-solving skills.
• Must have a dedicated workspace for remote work.
• Reliable internet connection with specified speed requirements.
• Ability to work independently and as part of a team.
• Willingness to participate in shift bids twice a year.
• Familiarity with web-based systems for troubleshooting.
• Commitment to training schedule with no absences.

Benefits

• Paid on-the-job training and mentoring.
• Work-from-home opportunities with equipment provided.
• No weekend shifts.
• Medical, dental, vision, and prescription benefits eligibility on day one.
• 401(k) program with company match.
• Short-term and long-term disability coverage.
• Life insurance coverage.
• Appliance discount program.
• Tuition reimbursement and gym membership reimbursement.
• Career growth opportunities within the company.