Scheduling Receptionist - Remote

Overview

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

In Short

• Answering incoming patient phone calls.
• Scheduling patient appointments for multiple locations.
• Triage patients call efficiently and effectively.
• Effectively answer patient questions with confidence.
• Obtain and enter new patient demographics into EHR Software.
• Assist with incoming patient referrals.
• Providing excellent patient service.
• Perform other duties, as required.

Requirements

• 6-month experience in a customer service role, dental or subscription service support experience preferred.
• Fluency in English (C1)
• Computer Skills

Benefits

• Join a growing team in a technology-driven company.
• Opportunity to work in a supportive environment.