Receptionist - Remote

Overview

URBAN V Spa located in Beirut - Verdun is seeking a highly energetic Receptionist to join its team, focusing on customer service and front desk management.

In Short

• Supervising the front desk and welcoming area
• Answering phone calls and reserving appointments
• Confirming appointments one day prior
• Checking WhatsApp messages and responding as needed
• Resolving customer complaints swiftly
• Handling cash and payments
• Interacting politely with guests

Requirements

• Bachelor’s Degree in business management or administration
• 1-2 years of experience as a receptionist or in a related field
• Good level of English language
• Customer service oriented with a friendly demeanor
• Trustworthy and honest
• Strong teamwork skills
• Patience and determination
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Flexibility to work weekends and holidays as needed

Benefits

• Opportunity to work in a dynamic environment
• Engaging team atmosphere
• Potential for career growth