Regional Field Manager - Express Lane - Remote

Overview

HELM is seeking a dynamic and experienced Regional Field Manager to lead and elevate our Express Lane program, focusing on program growth and team coaching to ensure peak performance across assigned dealerships.

In Short

• Lead and manage a team of Field Consultants.
• Implement Stellantis program changes across dealerships.
• Provide in-dealership training to enhance Customer Experience (CX).
• Measure success using performance analytics and reporting systems.
• Generate and execute action plans with upper management.
• Facilitate training sessions for dealership personnel.
• Maintain a high level of professionalism and autonomy.
• Travel up to 95% for on-site duties.
• Strong communication and documentation skills are essential.
• Technical proficiency in automotive maintenance is preferred.

Requirements

• 10+ years of experience in an Express Service Program or equivalent.
• Background as a Service Manager, Service Director, or Parts & Service Director.
• Strong knowledge of dealership operations and automotive processes.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Bilingual in French/Spanish is a plus.
• Ability to make independent decisions with minimal supervision.

Benefits

• Opportunity to lead a significant program in the automotive sector.
• Professional development and growth opportunities.
• Dynamic work environment with autonomy in decision-making.
• Engagement with upper management and corporate partners.
• Competitive salary and benefits package.