Regional Field Manager - Remote

Overview

The Regional Field Manager will oversee field operations for the Away from Home Beverage Equipment & Services division, ensuring service excellence, operational efficiency, and compliance with internal standards.

In Short

• Lead regional service operations and manage compliance with KPIs and SOPs.
• Manage regional PNL and oversee expenses.
• Conduct business reviews to assess operational effectiveness.
• Collaborate with the Sales Team for account management and customer retention.
• Provide leadership development and coaching for Team Leads.
• Perform customer visits to ensure high satisfaction levels.
• Oversee inventory and asset management in the field.
• Support continuous improvement initiatives and training compliance.
• Facilitate collaboration between service and sales teams.
• Manage fleet operations and third-party field operations.

Requirements

• Bachelor’s degree or 5–7 years of relevant experience.
• Strong verbal and written communication skills.
• Proven leadership and team management experience.
• Ability to analyze service data for process improvements.
• Familiarity with UL standards is a plus.
• Ability to manage multiple teams and drive alignment.
• Customer service orientation.
• Effective collaboration with various supervisory levels.
• Willingness to travel approximately 30% within the region.
• Detail-oriented with strong computer skills.

Benefits

• Continuous opportunities for learning and development.
• Support for employees' physical, emotional, and financial needs.
• Inclusive and diverse workplace culture.
• Positive and encouraging work environment.
• Comprehensive total rewards benefits.