Regional Field Service Manager - Remote

Overview

Sunnova Energy is searching for a Regional Field Service Manager for our Maintenance and Service group. The primary responsibility is to lead the Operation and Maintenance (O&M) activities in a specific territory to maintain the performance of the solar systems, track contractual obligation conformance, provide excellent customer service, ensure a smooth workflow, and optimally performing solar systems.

In Short

• Manage a team of field service managers and supervisors.
• Create and execute strategies for service level targets.
• Lead coordination of field activities for system servicing.
• Champion product and service trainings.
• Accountable for work order KPIs.
• Communicate process improvement opportunities.
• Manage inventory for the designated region.
• Develop service order completion strategies.
• Improve customer satisfaction through field service.

Requirements

• High School Diploma (or GED).
• Electrical Training.
• Master Electrician License in state of residency.
• 10 - 15+ years’ related experience.
• 8 - 10+ years’ management experience.
• Current valid Driver’s license.
• Bilingual – English and Spanish.

Benefits

• Comprehensive benefits including medical, dental, and vision.
• Competitive compensation & annual bonus.
• Company vehicle and corporate card provided.
• Paid time off including 10 holidays.
• Cell phone allowance for many roles.
• Free access to onsite fitness center or discounted memberships.