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Social Care Navigator - Capital Region - Remote

Posted 2 weeks ago
Customer Service
Full Time
NY, USA
$51,650 - $59,398/year

Overview

The Social Care Navigator at Healthy Alliance is responsible for conducting Health-Related Social Needs screenings and navigation activities for Medicaid members, aiming to improve health equity and access to resources within the community.

In Short

  • Conduct HRSN screenings and eligibility assessments for Medicaid members.
  • Manage incoming referrals and ensure timely connections for community members.
  • Collaborate with care teams and document outreach efforts.
  • Use data tools to report referral patterns and trends.
  • Maintain effective communication with team members and partner organizations.
  • Work in a hybrid environment with some local travel required.
  • Promote health equity and support underserved communities.
  • Participate in ongoing professional development and training.
  • Enjoy a competitive compensation and benefits package.
  • Be part of a mission-driven team dedicated to improving health outcomes.

Requirements

  • Associate degree in health, social services, or related field preferred.
  • 5+ years of experience in a clinical or non-profit environment.
  • Knowledge of health equity and social drivers of health.
  • Excellent communication and presentation skills.
  • Ability to build collaborative relationships.
  • Detail-oriented with strong multitasking abilities.
  • Proficient in technology platforms for referral connections.
  • Commitment to diversity, equity, and inclusion.
  • Experience in a demanding work environment.
  • Ability to thrive in a hybrid work setting.

Benefits

  • Competitive compensation package.
  • Comprehensive insurance benefits including medical, dental, and vision.
  • 401K with company match.
  • Unlimited paid time off after 90 days.
  • Company-sponsored training and certification opportunities.
  • Flexible work schedules.
  • A workplace that values safety, respect, and diversity.
  • Supportive culture focused on autonomy and purpose.
  • Recognition of employee engagement and contributions.
  • Opportunity to make a meaningful impact in the community.
Healthy Alliance logo

Healthy Alliance

Healthy Alliance is dedicated to improving health and empowering underserved communities across New York. As the Social Care Network Lead Entity for various regions, the organization focuses on ensuring reliable access to health-related social needs and services for Medicaid members. With a commitment to advancing health equity, Healthy Alliance collaborates with a diverse network of organizations to address the unique health challenges faced by different communities. Recognized as one of the best places to work in healthcare, Healthy Alliance fosters a culture of autonomy, mastery, and purpose, valuing diversity and employee engagement while providing comprehensive benefits and professional development opportunities.

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