Care Navigator - Remote

Overview

We're looking for a compassionate, organized, and resourceful care navigator to support individuals in accessing health, wellness, and social support services.

In Short

• Serve as the main point of contact for clients seeking care or support
• Help clients understand and access available resources (medical, behavioral, financial, etc.)
• Coordinate appointments, referrals, follow-ups, and service navigation
• Maintain accurate documentation of client interactions and status updates
• Communicate with care providers, case managers, and support teams
• Follow up with clients to ensure needs are met and barriers are addressed
• 2+ years of experience in care coordination, case management, social services, or customer support
• Strong interpersonal and communication skills
• Empathetic, solution-focused, and able to work with clients from diverse backgrounds
• Ability to work independently in a remote environment

Requirements

• U.S. citizenship required
• Organized and tech-savvy; comfortable using systems like Salesforce, EHRs, or CRM tools
• Ability to manage multiple clients

Benefits

• Work remotely
• Supportive team environment
• Opportunity to make a difference in clients' lives