Remote Otter LogoRemoteOtter

Seasonal Bilingual Agent Support Representative - Remote

Posted 4 weeks ago
Customer Service
Contract
USA
18USD/hour

Overview

As a Seasonal Bilingual Agent Support Representative, you will help insurance agents navigate the ACA enrollment process, providing them with the necessary support and guidance.

In Short

  • Join a mission-driven healthcare startup focused on ACA health coverage.
  • Work fully remote with reliable internet access.
  • Assist insurance agents with enrollment and troubleshooting.
  • Contract role lasting until December 2025.
  • Must be fluent in Spanish and have customer service experience.
  • Residency required in specific states: Florida, Ohio, Tennessee, Texas, Utah, or Virginia.
  • Opportunity to gain expert knowledge in the health insurance industry.
  • Paid training and monthly internet stipend provided.
  • Overtime opportunities available.
  • Inclusive and equitable workplace culture.

Requirements

  • Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia.
  • Fluency in spoken and written Spanish.
  • Previous customer service experience.
  • 3+ years of combined education, work, or volunteer experience.
  • Strong collaboration and multitasking abilities.
  • A dedicated workspace free of distractions.

Benefits

  • Fully remote employment.
  • Hourly wage: $18 for bilingual in Spanish.
  • Computer and equipment provided.
  • Paid training and monthly internet stipend.
  • Overtime opportunities.
HealthSherpa logo

HealthSherpa

HealthSherpa is a rapidly growing and profitable healthcare startup dedicated to helping individuals find and enroll in Affordable Care Act (ACA) health coverage. As the largest health insurance exchange for the ACA, HealthSherpa has successfully assisted over 10 million people in accessing health coverage. The company operates with a mission-driven approach, focusing on providing high-quality, comprehensive, and affordable health insurance to low-income Americans. With a commitment to inclusivity and equity, HealthSherpa fosters a culture of trust and respect, ensuring that its diverse team can effectively serve the needs of its users. The company is at the intersection of technology, healthcare policy, and insurance regulation, making significant contributions to the national healthcare debate.

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