Seasonal Agent Support Representative - Remote

Overview

This role involves providing support to insurance agents navigating the ACA enrollment process, working remotely.

In Short

• Fully remote position with reliable internet access required.
• Support insurance agents with ACA enrollment questions.
• Work in a team environment with a focus on communication.
• Contract role lasting until the end of December 2025.
• Requires residency in specific states: Florida, Ohio, Tennessee, Texas, Utah, or Virginia.
• Prior customer service experience is preferred.
• Hourly wage of $16, $18 for bilingual candidates.
• Paid training and monthly internet stipend provided.
• Opportunity for overtime work.
• Company values inclusivity and diversity in hiring.

Requirements

• Residency in Florida, Ohio, Tennessee, Texas, Utah, or Virginia.
• Previous customer service experience.
• 3+ years of combined education, work, or volunteer experience.
• Strong collaboration and multitasking abilities.
• A dedicated workspace for remote work.
• A noise-free environment to maintain information privacy.

Benefits

• Fully remote employment.
• Hourly wage: $16 ($18 for bilingual in Spanish).
• Computer and equipment provided for the role.
• Monthly internet stipend.
• Paid training.
• Overtime opportunities available.