Senior Launch Associate, Care Partnerships - Remote

Overview

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

In Short

• Be responsible for launching new partners and setting them up for long-term success
• Build and grow relationships with care partners’ teams and leadership
• Collaborate with cross functional, internal stakeholders
• Drive high-impact objectives at a rapidly scaling company
• Work in the healthcare space, preferably in Customer Success or Strategic roles
• Engage with health system or provider group models and economics
• Thrive in ambiguity and seek out opportunities
• Manage multiple high impact customers effectively
• Foster individual growth through open feedback
• Contribute to solving access to mental healthcare issues

Requirements

• 3+ years of experience in healthcare
• Deep exposure to health systems and provider economics
• Strong relationship-building skills
• Ability to thrive in ambiguous situations
• Operational excellence in managing multiple priorities
• Desire for a growth-oriented environment
• Motivation to tackle mental healthcare access challenges

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave
• Carrot Fertility reimbursement and membership
• 13 paid holidays and a Holiday Break
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development