Associate Principal, Payer Partnerships - Remote

Overview

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

In Short

• Be responsible for long term management of health plan partnerships with some of the largest health plans in the US.
• Navigate contract strategy and renegotiations to optimize partnership structure and success.
• Build and grow relationships with health plan operations teams and leadership.
• Leverage data to generate insights and identify new opportunities for partnership growth.
• Manage executive steering committees and serve as the face of Headway.
• Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy.

Requirements

• You have a minimum of 8+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic Customer-facing roles.
• You bring deep exposure to payer business models and economics.
• You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization.
• You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy.
• You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat.
• You seek an environment that fosters individual growth through open-feedback and high-autonomy.
• You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare.

Benefits

• Equity Compensation.
• Medical, Dental, and Vision coverage.
• HSA / FSA.
• 401K.
• Work-from-Home Stipend.
• Therapy Reimbursement.
• 16-week parental leave for eligible employees.
• Carrot Fertility annual reimbursement and membership.
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st.
• Flexible PTO.
• Employee Assistance Program (EAP).
• Training and professional development.