SMB Channel Sales Account Manager - Remote

Overview

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

In Short

• Manage a high volume of emails and calls with Channel Partners and their Clients’ Customers.
• Maintain accurate records in Salesforce for all Leads.
• Educate Channel Partners about Gusto Pro and assist in onboarding.
• Provide advisory sales guidance to help Partners select Gusto.
• Exhibit customer empathy and address customer needs effectively.
• Participate in community and career development opportunities.

Requirements

• 2+ years experience in a sales or customer success role.
• Experience in Inside or Outside Sales, Insurance Sales, or Customer Success.
• Previous experience with outbound dials and prospecting leads.
• Salesforce experience is preferred.
• Track record of meeting or exceeding targets.

Benefits

• Collaborative and inclusive workplace.
• Opportunities for growth and continuous learning.