Medication Management Coordinator - Remote

Overview

The Medication Management Coordinator serves as a primary administrative point of contact for patients seeking psychiatric medication management services, ensuring organized workflows and a positive patient experience.

In Short

• Receive and process medication management inquiries.
• Schedule consultations and maintain patient records.
• Serve as a patient liaison for administrative support.
• Collect copayments and assist with billing.
• Coordinate with admissions and insurance teams.
• Support providers with non-clinical documentation.
• Maintain organized patient charts.
• Monitor Salesforce tasks related to patients.
• Assist with prior authorization processes.
• Prepare visit materials and track follow-ups.

Requirements

• Bachelor’s degree required; psychology preferred.
• 2 years of experience in a supervisory role.
• Experience with Electronic Health Record systems.
• Prior healthcare experience valued.
• Excellent communication and organizational skills.
• Ability to remain calm in a dynamic environment.
• Tech-savvy with electronic health systems.
• Commitment to high-quality care.

Benefits

• 401(k) with employer match.
• Comprehensive medical, dental, and vision insurance.
• HSA and FSA options available.
• Employer-paid life insurance.
• Employee Assistance Program.
• Generous paid time off and holidays.