Care Management Coordinator - Remote

Overview

As a Care Management Coordinator at CVS Health, you will play a vital role in providing exceptional care to dual eligible populations, collaborating with various stakeholders to meet healthcare and social needs.

In Short

• Coordinate care for members enrolled in Medicare and Medicaid.
• Conduct annual Health Risk Surveys.
• Collaborate with care managers and interdisciplinary team members.
• Address social determinants of health.
• Utilize motivational interviewing techniques for member engagement.
• Monitor and document care activities in compliance with regulations.
• Meet performance metrics and maintain professional relationships.
• Navigate healthcare technology tools effectively.
• Support members' care coordination needs.
• Provide excellent customer service and engagement.

Requirements

• 2+ years in behavioral health or social services.
• Proficient in Microsoft Office Suite.
• Access to a private workspace.
• Case management and discharge planning experience preferred.
• High School Diploma or equivalent experience required.
• Associate’s or Bachelor’s Degree in relevant fields preferred.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Flexible work schedules.
• Tuition assistance and other resources.