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Flow Management Coordinator - Remote

Posted 6 days ago
Customer Service
Full Time
Berlin, Germany

Overview

As a Flow Management Coordinator at Enpal, you will support customers from contract signing to the successful commissioning of their heat pumps, ensuring they feel well cared for throughout the process.

In Short

  • Support customers from contract signing to commissioning.
  • Plan and organize installation processes in coordination with operations teams.
  • Act as the central interface between customers, internal teams, and external partners.
  • Maintain high customer satisfaction and quality management.
  • Work independently, structured, and solution-oriented under pressure.

Requirements

  • Strong organizational skills and a high-quality standard.
  • Proactive and strong communication skills.
  • Experience in customer contact.
  • Resilient and able to keep a cool head in stressful situations.
  • Enjoy working in a dynamic and fast-growing environment.

Benefits

  • Join Germany's first green unicorn and actively shape the solar energy transition.
  • Work in a diverse team with more than 65 nationalities.
  • Enjoy a modern office with various amenities.
  • Hybrid work model and flexible working hours.
  • Strong team spirit and unforgettable team events.
Enpal B.V logo

Enpal B.V

Enpal B.V. is on a mission to make solar energy accessible to everyone, aiming for a solar panel on every roof, a storage unit in every home, and an electric car in every garage. The company simplifies the process of adopting solar energy by offering rental solutions for solar panels, energy storage, and charging stations, all bundled with an affordable green electricity tariff. As Germany's first green unicorn and the fastest-growing energy company in Europe, Enpal is committed to driving the transition to sustainable energy. The company fosters a dynamic work environment that encourages personal and professional development, teamwork, and a strong sense of community, while also prioritizing diversity and inclusion in the workplace.

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