Business Development Representative - Remote

Overview

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

In Short

• Seeking out new business opportunities by targeting SMB merchants offering local experiences, using cold calling, consultations, and closing deals.
• Developing a deep understanding of each merchant’s business, including their experiences, target demographics, competitive advantages, and revenue drivers.
• Applying deal structure and strategy knowledge to achieve both Groupon’s and the merchant’s goals, maximizing profitability.
• Leading contract negotiations, including managing margins, discounts, and other key terms.
• Consistently meeting or exceeding sales targets.
• Working closely with Merchant Development teams post-sale to ensure smooth account transitions and alignment on merchant strategies.
• Driving market growth by bringing in high-quality merchants and increasing revenue.

Requirements

• Hold a Bachelor’s degree or have relevant work experience.
• Have 2-3 years of proven success in a sales role, ideally in a specific territory or product.
• Have experience in inside sales (via phone, email, and social selling).
• Understand transactional selling and are comfortable working with SMB accounts.
• Have demonstrated success in meeting sales quotas, handling negotiations, and solving problems.
• Are able to make sound sales decisions based on instinct and judgment.
• Have a strong sense of accountability and can deliver results.
• Are flexible, adaptable, and comfortable with change, finding creative solutions in challenging situations.
• Are resilient, inspiring passion in others and taking full ownership of your performance.
• Can balance multiple priorities effectively while maintaining a high standard of integrity and work ethic.
• Are an excellent listener, and also assertive, persistent, and persuasive when needed.
• Experience with Salesforce or other CRM platforms is a plus.

Benefits

• Hands-on professional sales training.
• Flexibility to balance remote work with in-office collaboration.
• Opportunity to connect with a vibrant team culture.