Customer Success Manager, Mid-Market - Remote

Overview

Greenhouse is looking for a Mid-Market Customer Success Manager to join our team! The role focuses on guiding customers to drive the success of their organization by transforming the way they hire.

In Short

• Own and manage customer relationships to showcase the value of Greenhouse.
• Demonstrate knowledge of products and services to provide support.
• Serve as a trusted advisor for customer needs.
• Team up with Implementation Strategists for successful onboarding.
• Collaborate with companies to revolutionize their hiring processes.

Requirements

• 3+ years of experience in customer success or talent acquisition.
• Strong written and verbal communication skills.
• Ability to handle objections and articulate value.
• B2B/SaaS experience is required.
• Experience in the HR/TA industry is a plus.

Benefits

• Medical, dental, life, and disability insurance.
• Mental health resources.
• Financial wellness benefits.
• Fully paid parental leave program.
• 25 days' vacation for Ireland-based employees.
• Employer matching pension program.