Account Coordinator - Remote

Overview

The Account Coordinator at Gravie is responsible for providing administrative support to employer clients, ensuring a smooth and positive experience through effective management of client needs.

In Short

• Manage ongoing administrative tasks for employer clients.
• Ensure completeness of client forms and information.
• Request and produce quote and rate renewals.
• Engage in financial issues and resolutions.
• Provide timely answers to employer clients’ questions.
• Track progress on employer-facing document updates.
• File business documents and e-contracts.
• Maintain current process guides and checklists.
• Demonstrate core competencies of being authentic and outcome-oriented.

Requirements

• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks effectively.
• Previous experience in administrative support roles.
• Ability to work independently and manage time-critical issues.
• Effective communication skills via phone and email.
• Collaborative work style across departments.
• Experience with Microsoft Office and Google Workspace.

Benefits

• Flexible PTO and paid parental leave.
• 401k program with company benefits.
• Cell phone reimbursement and transportation perks.
• Education reimbursement opportunities.
• Unique benefits program including alternative medicine coverage.