Account Coordinator - Remote

Overview

Active Protective Technologies is a medical device startup committed to revolutionizing fall injury prevention and improving the lives of older adults. The Account Coordinator will ensure orders are processed efficiently and customer satisfaction is maintained.

In Short

• Coordinate receipt, tracking, and fulfillment of orders.
• Verify documentation for orders and ensure compliance.
• Create customer files and maintain records.
• Monitor order fulfillment progress and resolve issues.
• Coordinate with sales and delivery personnel.
• Assist in inventory management and billing issues.
• Perform additional duties as assigned.

Requirements

• Bachelors in a related field.
• 3-7 years of experience in Durable Medical Equipment.
• Experience in medical billing or device manufacturing is a plus.
• Strong communication skills (written and verbal).
• Ability to manage multiple projects and resolve issues.
• Strong attention to detail.
• Dependable with a good work ethic.

Benefits

• Opportunity to work remotely.
• Flexible work hours including evenings and weekends.
• Collaborative work environment.