Remote Otter LogoRemoteOtter

Account Coordinator - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

As an Account Coordinator for this technology-driven digital advertising company, you will support clients by optimizing their digital strategies and ensuring a seamless client experience.

In Short

  • Work closely with the Regional Performance Manager to enhance client experience.
  • Audit digital accounts for anomalies and ensure best practices.
  • Run analyses to highlight performance improvements.
  • Support monthly recurring work across all accounts.
  • Maintain constant communication with internal teams.
  • Answer client questions and resolve issues promptly.
  • Develop knowledge of the automotive industry.
  • Ensure organization and detail orientation in tasks.
  • Demonstrate exceptional communication skills.
  • Proactively take ownership of projects.

Requirements

  • BS or BA preferred.
  • 1-2 years of professional experience in customer service preferred.
  • Experience in automotive agency or marketing is a plus.
  • Proficient in Google Ads and Facebook Ads preferred.
  • Strong skills in Google Sheets, Slides, and Docs.
  • Must be organized and detail-oriented.
  • Willingness to learn and adapt.
  • Exceptional communication skills required.
  • Ability to manage priorities and objectives.
  • Flexibility in a fast-paced environment.

Benefits

  • Competitive compensation based on experience.
  • Medical, dental, and vision benefits.
  • 401(k) matching.
  • Wellness programs.
  • Paid time off.
Foundation Direct logo

Foundation Direct

Foundation Direct is a technology-driven digital advertising company founded by the creators of Google's Automotive Retail Team. The company empowers automotive dealers to take control of their digital advertising by providing robust technology solutions that facilitate direct engagement with major media partners like Google, YouTube, Facebook, and Bing. Foundation Direct's automated digital solutions drive significant business outcomes while ensuring transparency in fees, reporting, and performance, which are critical in the automotive industry. Additionally, the company offers a business intelligence product that delivers real-time data and standardized measurements for dealership marketing and website performance. Committed to diversity, equity, and inclusion, Foundation Direct fosters a culture where employees are encouraged to contribute their insights and shape the company's strategy, all while prioritizing their well-being and personal growth.

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