The Technical Support Representative is a resident expert on the Customer Support team whose knowledge of software configurations, online payment system integrations, relational databases, scripting, web applications, networks and general knowledge of internet communication protocols provides a valuable insight for solving problems.
Granicus is a leading technology company in the Govtech industry, dedicated to bridging the gap between governments and their constituents. With over 25 years of experience, Granicus has served more than 5,500 government agencies and 300 million citizen subscribers, providing cloud-based solutions that enhance communication, website design, meeting management, and records management. The company is committed to equitable and inclusive technology implementation, driving meaningful change in communities across the U.S., U.K., Australia, New Zealand, and Canada. Recognized on the GovTech 100 list for five consecutive years and celebrated as one of the best companies to work for, Granicus fosters a remote-first, diverse, and inclusive workplace culture, emphasizing employee engagement and well-being.
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Jobs from Granicus:
Customer Success Consultant
Consultant, Data & Insights
Senior Site Reliability Engineer
Digital Media Specialist
Contracts Administrator
Granicus is a leading technology company in the Govtech industry, dedicated to bridging the gap between governments and their constituents. With over 25 years of experience, Granicus has served more than 5,500 government agencies and 300 million citizen subscribers, providing cloud-based solutions that enhance communication, website design, meeting management, and records management. The company is committed to equitable and inclusive technology implementation, driving meaningful change in communities across the U.S., U.K., Australia, New Zealand, and Canada. Recognized on the GovTech 100 list for five consecutive years and celebrated as one of the best companies to work for, Granicus fosters a remote-first, diverse, and inclusive workplace culture, emphasizing employee engagement and well-being.
Share This Job!
Save This Job!
Jobs from Granicus:
Customer Success Consultant
Consultant, Data & Insights
Senior Site Reliability Engineer
Digital Media Specialist
Contracts Administrator
Seeking a motivated Technical Support Representative to assist customers and ensure satisfaction through various communication channels.
Join an Australia-based company as a Technical Support Representative, providing phone-based support and ensuring excellent customer service.
Join our team as a Technical Support Representative, providing first-level support to users through various communication channels.
The Technical Support Representative provides assistance for technical customer service inquiries related to payment solutions.
Join a fully remote team as a Technical Support Representative to assist customers and ensure satisfaction using various communication tools.