The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
Grafana Labs is a company deeply rooted in the open-source community, dedicated to advocating for developers and nurturing innovation through collaboration. With a focus on observability and telemetry, Grafana Labs empowers users to build and understand complex systems using their technology. The company values a vibrant, participatory community and encourages diverse participation, aiming to improve their open-source software (OSS) through education and engagement. Grafana Labs operates with a fully remote team, fostering a culture of learning and sharing, and is committed to enhancing user success through effective communication and technical support.
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Jobs from Grafana Labs:
Software Engineer - Platform InfraCore
Senior Observability Architect
Senior Observability Architect
Manager, Sales Development
Strategic Channel Manager, Northeast
Grafana Labs is a company deeply rooted in the open-source community, dedicated to advocating for developers and nurturing innovation through collaboration. With a focus on observability and telemetry, Grafana Labs empowers users to build and understand complex systems using their technology. The company values a vibrant, participatory community and encourages diverse participation, aiming to improve their open-source software (OSS) through education and engagement. Grafana Labs operates with a fully remote team, fostering a culture of learning and sharing, and is committed to enhancing user success through effective communication and technical support.
Share This Job!
Save This Job!
Jobs from Grafana Labs:
Software Engineer - Platform InfraCore
Senior Observability Architect
Senior Observability Architect
Manager, Sales Development
Strategic Channel Manager, Northeast
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