Sales Development Representative, LATAM - Remote

Overview

As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals.

In Short

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, WhatsApp, calling) to proactively outreach to new leads
• Use Salesforce and Grafana dashboards for lead and account management and research
• Drive effective discovery conversations to understand users’ needs and goals
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales
• Fluent in Spanish; fluency in Brazilian Portuguese is a plus
• Open to feedback and coaching
• Excellent organizational skills and ability to prioritize tasks

Requirements

• Fluent in Spanish (written and spoken) and fluency in Brazilian Portuguese is a plus
• Ideally located in Austin, Dallas, or Houston but open to other locations in US Central and East time zones
• Open to feedback and coaching, always looking for ways to improve
• Clear and concise written and verbal communication style
• Excellent organizational skills and the ability to prioritize many tasks and demands
• Willingness and ability to take on any task with a focus on quality
• Resourceful and proactive in an evolving environment
• Driven by purpose and winning with a team-first attitude

Benefits

• Equity and bonus (if applicable)
• Comprehensive benefits package
• Supportive team environment
• Opportunities for professional growth
• Work in a diverse and inclusive company