Senior Sales Engineer - Remote

Overview

As a Senior Sales Engineer on the team, you’ll fill a key role in ensuring our Enterprise Prospects and Customers have a high-quality experience. Sales Engineers at Gong are not your typical SEs who give demos day in and day out. We are strategic resources deployed to work with Gong's largest opportunities in EMEA and solve complex use cases when no one else can.

In Short

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
• Assist prospects and customers with Business Assessments (POCs, Pilots).
• Execute the build and delivery of solution-based demos/solution architecture diagrams for customers with complex use cases.
• Craft content to show customers how to leverage Gong for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally to get deals across the line.
• Partner with and support Marketing on demand gen activities.

Requirements

• 6+ years of customer-facing experience in a sales engineering role or a combination of sales engineering and relevant work experience.
• A passion for serving the customer, ideally in sales engineering.
• Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
• Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON.
• Understanding of security and privacy pertaining to SaaS systems.
• Business understanding of GTM sales teams and processes.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Passion for technology and problem-solving.
• Able to make the complex sound simple!

Benefits

• Competitive compensation and benefits tailored to the local region.
• Diversity and inclusion in the workplace.