Senior Sales Engineer (Gong Engage) - Remote

Overview

The Senior Sales Engineer at Gong will serve as a trusted partner, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.

In Short

• Work alongside Sales and Customer Success as the ultimate Gong Engage product expert.
• Understand all aspects of the Gong Engage product to explain and demo technology.
• Position how Gong Engage and the Gong Revenue AI platform can help customers.
• Conduct detailed use case discovery sessions on customer engagement workflows.
• Execute outcome-based demos and solution architecture diagrams.
• Assist with trials (POCs, Pilots) when appropriate.
• Craft content to show how to leverage Gong Engage for specific use cases.
• Solution complex business and technical requirements.
• Assist with RFPs and questionnaires in sales cycles.
• Partner with Marketing on demand generation activities.

Requirements

• 4-6 years of customer-facing experience in a sales engineering role.
• Experience selling to decision makers in Marketing, Operations, and Sales Development.
• Understanding of the marketing and sales development industries.
• Passion for serving customers in pre-sales roles.
• Experience with sales technology: CRMs, cloud architecture, or telephony systems.
• Understanding of essential sales workflows.
• Knowledge of go-to-market sales team personas.
• Experience with data flows, AI & ML concepts, and APIs.
• Understanding of security and privacy in SaaS systems.
• Excellent communication and interpersonal skills.

Benefits

• Variety of medical, dental, and vision plans.
• Flexible wellness stipend.
• Mental health benefits with therapy coverage.
• 401(k) program for future investment.
• Education and learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.